Question 1

Do you offer delivery on cakes?

Accepted Answer

We offer delivery within the local area of E8 (Hackney)
 
If you are not based in Hackney, you will need to collect your cake. We offer a Royal Mail delivery service for all of our Care Packages.

Question 2

Can I customise my cake design?

Accepted Answer

All cakes are hand made to request, and are fully personalized to your specific needs.
 
If you already have a cake in mind, you can follow this link to submit a few details, and we'll get in touch to help design your perfect cake!

Question 3

Where can I collect my cake from?

Accepted Answer

We'll share precise location details with you when you make an order, but we are based in E8.

Question 4

How many layers will my cake have?

Accepted Answer

All cakes are baked in 4 layers, each filled with beatuifully smooth buttercream.
 
Buttercream and cake layer flavours can be customised when making an order.

Question 5

Do you gift wrap?

Accepted Answer

Yes!
 
We beautifully wrap all of our Care Packages meaning they are the perfect treat or gift for any occasion. The best part, is free!!

Question 6

What delivery options do you offer?

Accepted Answer

We offer a Royal Mail First Class Service & Royal Mail Special Delivery Guaranteed by  1pm®.
 
Royal Mail First Class usually takes 1-2 days to arrive. However, if this is ordered for a special occasion we woud suggest Royal Mail Special Delivery to guarantee its arrival for your desired date.

Question 7

Can I add more to my box?

Accepted Answer

Of course you can!
 
Each of our Care Packages allow one additional product which can be selected before adding to basket.

Question 8

How long will my cake stay fresh?

Accepted Answer

Buttercream iced celebration cakes will last at room temperature for 3-4 days

Question 9

How long will my care package stay fresh?

Accepted Answer

All items in our care packages last 3-4 days, if stored in a container or kept sealed in the original packaging.  
 
Rocky road pieces can be kept for around 7 days refrigerated.

Question 10

You dont have a flavour I like. What can i do?

Accepted Answer

Call us! Not all of the cake flavours we make are on our website, if you call us we will be able to tailor exactly to your needs!

Question 11

Do you do fondant cakes?

Accepted Answer

At this moment, we currently do not do any fondant cakes.
 
We have a beautiful range of buttercream cakes which I'm sure will suit your needs for any occasion!

Question 12

How often do you update your flavours?

Accepted Answer

We update our Care Packages occasionly. The usual stuff! Mothers Day, Father's Day, Valentine's Day etc!
 
Dont miss out, stock always goes quickly!

Question 13

I have an allergy, what can I do?"

Accepted Answer

Please always contact us first before you place your order. We can advise on the best options for your specific requirements.

Question 14

I have an allergy, what can I do?"

Accepted Answer

Please always contact us first before you place your order. We can advise on the best options for your specific requirements.

Frequently asked questions

Do you offer delivery on cakes?

Can I customise my cake design?

Where can I collect my cake from?

How many layers will my cake have?

Do you gift wrap?

What delivery options do you offer?

Can I add more to my box?

How long will my cake stay fresh?

How long will my care package stay fresh?

You dont have a flavour I like. What can i do?

Do you do fondant cakes?

How often do you update your flavours?

I have an allergy, what can I do?"

I have an allergy, what can I do?"

Have any questions?

Give us a call

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